Privacy Policy

Last Updated: October 24, 2024

1. Introduction

Welcome to TravelVora ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our flight booking services via phone.

2. Information We Collect

Since our service is primarily phone-based, we collect information differently than standard e-commerce sites:

• Personal Information: When you call us to book a flight, we may collect your name, phone number, email address, date of birth, and passport details necessary for travel bookings.
• Payment Information: To process transactions, we collect credit card numbers and billing addresses. This information is processed securely and is not stored on our public web servers.
• Call Data: Calls may be recorded for quality assurance and training purposes.

3. How We Use Your Information

We use the information we collect to:

• Facilitate flight bookings and travel arrangements.
• Communicate with you regarding your itinerary, changes, or cancellations.
• Improve our customer service and agent training.
• Process payments and prevent fraud.

4. Information Sharing

We do not sell your personal information to third parties. We share your data only with:

• Service Providers: Airlines, hotels, and other travel providers necessary to fulfill your booking.
• Legal Compliance: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your personal information during phone transactions and data processing. However, no method of transmission over the telephone or electronic storage is 100% secure.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: